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Contact Information for Questions and Concerns

If you have a question or concern about the care of a loved one that isn’t resolved at our community, you may reach out to Katie Kleinsmith at katie@silverwavelife.com or by phone at 703.888.8370.  If you are unable to resolve your concern, you may reach the Ombudsman. 

A long term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints.  Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1.800.252.2412.